If an unauthorized charge has been posted to your debit or credit card account, please print and complete the form below that most closely describes your situation. Notify us immediately by faxing your completed form to 323.209.6740. If you have any questions, please call our Member Services department at 800.877.2345.
Debit/credit card dispute forms:
- Notification of Fraudulent Transaction (electronic form)
- Notification of Disputed Transaction for Cancelled Service/Merchandise and/or Merchandise/Services Not Received (Download pdf | Download rtf)
- Notification of Disputed Transaction for Merchandise Not As Described/Defective (electronic form)
- Notification of Disputed Transaction for Issues Not Elsewhere Classified (Download pdf | Download rtf)
ACH dispute forms: