Digital banking has officially been upgraded. Look for the new FIG Credit Union app in the App Store or Google Play. If you don't have automatic updates turned on, search for it and install it yourself.
Watch a quick video and get back to banking
Not sure where to start? These short videos answer the questions members are asking most right now.
- Have you banked with us online before?
- If you're a returning digital banking member, watch this video to sign in using your same Tulee username and password. Watch: First-Time Sign-On video
- New to digital banking with us?
If you've never set up online or mobile banking with FIG before, watch this video to register and create your login. Watch: Registration video- Need to connect your personal and business accounts?
If you have more than one profile, watch this video to link them under a single login. Watch: Linking Profiles videoPrefer to read instead? Our step-by-step guide covers all three topics in one place. View the sign-in guide
Have a question about the upgrade?
Get quick answers to what members are asking most right now, including missing accounts, login help, and Bill Pay. Visit our Digital Banking FAQs
Moving money just got easier.
Sending, receiving, and tracking your money now fits into your life, not the other way around.
- Zelle® is back: Send and receive money with friends, family, and others enrolled with Zelle® at participating U.S. financial institutions.* Zelle® has replaced Pay a Person and is for personal use. Zelle® is not currently available to business accounts and is not set up to send or receive business payments.
- Self-serve wire transfers: Initiate domestic and international wires directly in the app. No forms, no emails. Track status, details, and confirmation number in real time.
- Real-time payment receiving: Receive funds within seconds in most cases when sent through the Real-Time Payments network. (Sending via real-time payment is coming later in 2026.)
New tools, ready for you now.
- Real-time mobile deposits: Deposit checks directly from the app. Funds availability is subject to our Funds Availability Policy.
- Direct deposit switch: Move your direct deposit to FIG Credit Union directly within the app.
- Credit score monitoring: SavvyMoney delivers an upgraded credit monitoring experience right inside the app.
- Apple Watch Quick Balance: Check your balance right from your wrist.
- Enhanced fraud detection: Smarter, behind-the-scenes protection for your accounts.
Everyday tools, working better.
Some of your everyday tools got a quiet upgrade — same features, smoother experience.
- Card Controls: Freeze or unfreeze your credit and debit cards, set limits, manage alerts, change your PIN, and add travel notices — fully integrated, no separate tool required.
- Bill Pay: An updated bill pay experience. Note: payees and scheduled payments were not carried over — see our FAQ page for how to quickly set these back up.
- Statements: View and access your statements faster, right in the app.
- Skip-A-Pay: Request a skipped payment without leaving the app.
- Check reordering: Reorder checks in just a few clicks, right from your account.
Your accounts, history, and relationships haven't changed.
We know a change like this can raise questions, so let's be clear about what stayed exactly the same.
- Your account numbers stay the same.
- Your balance and transaction history are there when you log in.
- Your loan and deposit relationships are unchanged.
- Your username works as it did before. You'll be asked to verify your identity and create a new password the first time you log in.
Your business can bank here too.
No more separate banks for your personal and business finances. Full business banking is now available at FIG Credit Union — checking, savings, money market, treasury tools, and more. Learn more at figfcu.org/business-banking.
Frequently Asked Questions
Yes. Usernames will be carried over to the upgraded app. During the first-time login process, you will enter your existing username and any password of your choosing. After you complete multi-factor authentication, you will be prompted to create a new password.
The existing Tulee app will be updated automatically to the new FIG Credit Union app. If you do not have automatic updates turned on, you will have to search for the FIG Credit Union app in either the Apple App Store or Google Play store and select the update option.
Pay A Person is being replaced by Zelle for personal memberships. Your existing history and payees won't transfer automatically. We'll send a separate email with full instructions. Zelle will also be available for business accounts, but it will be the same Zelle product that is available to Personal accounts. The small business Zelle product that allows businesses to accept payments will not be available.
Recurring member-to-member transfers will carry over for personal accounts only. If you have a recurring transfer from a Personal to a Business account, you will need to reinitiate that recurring transfer.
On day one, personal and business profiles have separate digital banking logins. Once you've logged in to both, you can view your personal and business accounts with a single sign-on. Being able to view a personal profile after logging into your business profile does not mean you can automatically view your business accounts after logging into your personal profile. You have to manually log into each profile before you can have access to both business and personal accounts with a single sign on.
Our team is ready to help. Call us at 800.877.2345, chat in the app, or visit any branch.
Yes. You'll set up biometric login again the first time you access the new app. It only takes a minute, and it'll work just like before from then on.
Yes. Direct deposits and scheduled autopay set up before the upgrade continue working without interruption.
No. Your account and information will be ready whenever you log in. However, you won't be able to log in until you've confirmed or updated your phone number or email with us.
Yes. This upgrade doesn't change how we protect your accounts. Funds remain federally insured by the NCUA, and your information is protected with the same security standards you trust today.
Yes, Business Membership Savings, a business loan and line of credit, and a business 12-month Certificate are available now, and you can open them today. Everything else in the business suite, including business checking, credit cards, ACH, bill pay, and more — can't be opened or serviced until launch this fall.
No. Bill Pay information—including payees, recurring payments, and scheduled transfers—will not carry over to the new platform. You will need to set up your payees and re-establish any scheduled or recurring payments in the new digital banking system. We recommend referencing your past statements or records from the previous system to ensure all details are entered accurately.
Terms and conditions apply. See fee schedule and account disclosures for details Early access to funds is not guaranteed. Federally insured by NCUA. Equal Housing Lender. Enrollment with Zelle® required. Transactions are available with eligible users enrolled with participating U.S. financial institutions.
Membership eligibility required.